When new tariffs and business rules are released, Daycos goes to work behind the scenes to ensure a smooth transition for our customers. These updates can impact billing and overall business operations. Our goal is to make these changes as seamless as possible, ensuring accuracy and compliance while minimizing disruption for our customers.
Step 1: Dedicated Team of Experts Reviewing Every Detail
When USTRANSCOM publishes changes to the International Tariff and 400NG, a cross-functional committee meets to analyze the changes. This group of subject matter experts carefully reviews each update to determine its impact.
We assess:
Step 2: Keeping Customers Informed
Once the review is complete, we communicate key updates to our customers. Through targeted emails, newsletters, and direct outreach, we ensure that customers understand what’s changing, how it impacts their business, and any action they may need to take.
We know that tariff and business rule updates can be complex, so we break down the information in a clear, digestible way—removing the guesswork for our customers.
Step 3: Updating Our Systems for Compliance & Efficiency
Depending on the changes, our development team may need to modify our systems to ensure compliance with new rating and billing structures.
This could involve:
- Coding adjustments to update how certain line items are calculated.
- Manual interventions for specific line items before automation is possible.
- Rigorous testing to ensure every update is accurate before going live.
For example, one recent tariff update mandated a $400 credit for any unperformed required reweigh. We communicated with our partners to ensure they were informed, and collaborated with our team to ensure our internal systems could accurately issue the credit under the correct item code and to the appropriate PPSO location. The programming process took a few weeks, but we successfully pushed it live just in time for the start of the new tariff year.
While some updates require only minor adjustments, others take much longer to implement. Regardless of complexity, our team works diligently to ensure a smooth transition while maintaining the high level of accuracy and efficiency our customers expect.
Our Commitment: Accuracy, Compliance, and Proactive Support
At Daycos, we pride ourselves on handling the complexities so our customers don’t have to. Our proactive approach means that businesses can focus on their operations, knowing that their billing is in expert hands.
📩 Have questions about an upcoming tariff change? Our team is here to help—reach out anytime to ensure you’re prepared at support@daycos.com
